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Customer Service Channels

Learn about all customer service channels offered by StashAway, including online live chat, phone, WeChat, and email. Choose the most convenient way to contact us.

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AI Money Foresight 2026-07-31 199

東南亞智能投顧調查：即時客服與在地語言支援成關鍵決勝點

2026年最新調查顯示，東南亞投資者在選擇智能投顧平台時，最重視客服即時回應與本地語言支援。本文深入解讀報告數據，並探討StashAway智投如何透過多元客服渠道滿足投資者需求，成為跨境理財的可靠夥伴。

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AI Money Foresight 2026-07-29 170

StashAway智投推出全新AI智能客服平台 打造24小時多語言一站式聯繫體驗

StashAway智投於2026年7月29日正式上線AI驅動的智能客服平台，整合即時聊天、語音辨識與情感分析，支援中、英、泰、馬來語，提供24小時不間斷的投資諮詢與帳戶協助，並串接線下據點預約系統，全面提升客戶聯繫效率。

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  194. /www/wwwroot/cjgpcs.cn/app/home/lang/zh-cn.php ( 3.01 KB )
  195. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/middleware/LoadLangPack.php ( 3.50 KB )
  196. /www/wwwroot/cjgpcs.cn/app/middleware/SubsiteLangPack.php ( 5.26 KB )
  197. /www/wwwroot/cjgpcs.cn/app/common/lang/0/en.php ( 45.79 KB )
  198. /www/wwwroot/cjgpcs.cn/app/home/lang/43/en.php ( 15.76 KB )
  199. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/Route.php ( 23.73 KB )
  200. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/RuleName.php ( 5.74 KB )
  201. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/Domain.php ( 2.53 KB )
  202. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/RuleGroup.php ( 22.41 KB )
  203. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/Rule.php ( 27.49 KB )
  204. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/RuleItem.php ( 9.78 KB )
  205. /www/wwwroot/cjgpcs.cn/app/home/route/router.php ( 12.36 KB )
  206. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/facade/Route.php ( 4.70 KB )
  207. /www/wwwroot/cjgpcs.cn/app/common/model/Route.php ( 3.01 KB )
  208. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-helper/src/Collection.php ( 16.47 KB )
  209. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/dispatch/Callback.php ( 3.78 KB )
  210. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/Dispatch.php ( 11.32 KB )
  211. /www/wwwroot/cjgpcs.cn/app/home/controller/Article.php ( 0.18 KB )
  212. /www/wwwroot/cjgpcs.cn/app/home/controller/Document.php ( 101.72 KB )
  213. /www/wwwroot/cjgpcs.cn/app/home/controller/Home.php ( 21.11 KB )
  214. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-template/src/Template.php ( 46.61 KB )
  215. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-template/src/template/driver/File.php ( 2.41 KB )
  216. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-template/src/template/contract/DriverInterface.php ( 0.86 KB )
  217. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-orm/src/db/Raw.php ( 1.30 KB )
  218. /www/wwwroot/cjgpcs.cn/app/common/model/Member.php ( 16.79 KB )
  219. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/facade/Session.php ( 1.79 KB )
  220. /www/wwwroot/cjgpcs.cn/app/common/paginator/Normal.php ( 0.11 KB )
  221. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-orm/src/paginator/driver/Bootstrap.php ( 5.48 KB )
  222. /www/wwwroot/cjgpcs.cn/runtime/home/stashaway/tmpl/078729b0b4846ccc460c37c57b36512b.php ( 29.54 KB )
  223. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-multi-app/src/Url.php ( 7.52 KB )
  224. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/route/Url.php ( 14.05 KB )
  225. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/Response.php ( 9.07 KB )
  226. /www/wwwroot/cjgpcs.cn/vendor/topthink/framework/src/think/response/Html.php ( 0.97 KB )
  227. /www/wwwroot/cjgpcs.cn/vendor/topthink/think-trace/src/Html.php ( 4.42 KB )
  1. CONNECT:[ UseTime:0.001206s ] mysql:host=127.0.0.1;port=3306;dbname=cjgpcs;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `g3ys_config` [ RunTime:0.003180s ]
  3. SELECT `value` FROM `g3ys_config` WHERE `name` = 'timezone' AND `subsite_id` = '43' LIMIT 1 [ RunTime:0.001020s ]
  4. SHOW FULL COLUMNS FROM `g3ys_route` [ RunTime:0.002911s ]
  5. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001179s ]
  6. SHOW FULL COLUMNS FROM `g3ys_theme` [ RunTime:0.009618s ]
  7. SELECT `paginator` FROM `g3ys_theme` WHERE `module` = 'home' AND `name` = 'stashaway' AND `subsite_id` = '43' LIMIT 1 [ RunTime:0.004261s ]
  8. SHOW FULL COLUMNS FROM `g3ys_lang` [ RunTime:0.017959s ]
  9. SELECT * FROM `g3ys_lang` WHERE `subsite_id` = 43 AND ( ( LOWER(name) = 'en' ) OR `subtag` = 'en' ) AND `status` = 1 ORDER BY `id` ASC LIMIT 1 [ RunTime:0.002388s ]
  10. SHOW FULL COLUMNS FROM `g3ys_member` [ RunTime:0.009068s ]
  11. SELECT * FROM `g3ys_member` WHERE `id` = 0 AND `subsite_id` = '43' LIMIT 1 [ RunTime:0.002575s ]
  12. SHOW FULL COLUMNS FROM `g3ys_tags` [ RunTime:0.004778s ]
  13. SELECT * FROM `g3ys_tags` WHERE `name` = 'customer-service-channels' AND `status` = 1 AND `subsite_id` IN (0,43) ORDER BY FIELD(subsite_id,43,0) LIMIT 1 [ RunTime:0.001833s ]
  14. SHOW FULL COLUMNS FROM `g3ys_tags_lang` [ RunTime:0.003073s ]
  15. SELECT * FROM `g3ys_tags_lang` WHERE `tags_id` = 170 AND `subsite_id` = 43 AND `lang` = 'en' [ RunTime:0.001252s ]
  16. SHOW FULL COLUMNS FROM `g3ys_document` [ RunTime:0.008157s ]
  17. SELECT COUNT(*) AS think_count FROM `g3ys_document` WHERE `subsite_id` IN (0,43) AND `status` = '1' AND `model_id` = 2 AND ( FIND_IN_SET('170', tags) ) [ RunTime:0.011129s ]
  18. SELECT `id`,`name`,`title`,`description`,`pic`,`category_id`,`create_time`,`document_type` FROM `g3ys_document` WHERE `subsite_id` IN (0,43) AND `status` = '1' AND `model_id` = 2 AND ( FIND_IN_SET('170', tags) ) ORDER BY `sort` DESC,`id` DESC LIMIT 10,10 [ RunTime:0.011783s ]
  19. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001406s ]
  20. SHOW FULL COLUMNS FROM `g3ys_ad_location` [ RunTime:0.004189s ]
  21. SELECT * FROM `g3ys_ad_location` WHERE `name` = 'ad-full' AND `subsite_id` = '43' AND `status` = 1 LIMIT 1 [ RunTime:0.001760s ]
  22. SHOW FULL COLUMNS FROM `g3ys_ad` [ RunTime:0.005739s ]
  23. SELECT * FROM `g3ys_ad` WHERE `subsite_id` = '43' AND `ad_location_id` = '96' AND `status` = 1 AND `device` IN ('all','pc') AND ( `start_time` = 0 OR `start_time` <= 1794409000 ) AND ( `end_time` = 0 OR `end_time` >= 1794409000 ) ORDER BY `sort` DESC,`id` DESC [ RunTime:0.002723s ]
  24. SHOW FULL COLUMNS FROM `g3ys_ad_lang` [ RunTime:0.005362s ]
  25. SELECT * FROM `g3ys_ad_lang` WHERE `ad_id` = 96 AND `subsite_id` = '43' AND `lang` = 'en' [ RunTime:0.001701s ]
  26. SHOW FULL COLUMNS FROM `g3ys_ad_lang` [ RunTime:0.004510s ]
  27. SHOW TABLES LIKE 'g3ys_category_lang' [ RunTime:0.005442s ]
  28. SHOW FULL COLUMNS FROM `g3ys_category_lang` [ RunTime:0.005283s ]
  29. SELECT * FROM `g3ys_category_lang` WHERE `subsite_id` = '43' AND `category_id` = '1626' AND `lang` = 'en' LIMIT 1 [ RunTime:0.001466s ]
  30. SHOW FULL COLUMNS FROM `g3ys_total` [ RunTime:0.005567s ]
  31. SELECT * FROM `g3ys_total` WHERE `target_id` = '5989' LIMIT 1 [ RunTime:0.001387s ]
  32. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001823s ]
  33. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001590s ]
  34. SELECT * FROM `g3ys_total` WHERE `target_id` = '5879' LIMIT 1 [ RunTime:0.001498s ]
  35. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001351s ]
  36. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001439s ]
  37. SELECT * FROM `g3ys_ad_location` WHERE `name` = 'ad-right' AND `subsite_id` = '43' AND `status` = 1 LIMIT 1 [ RunTime:0.001236s ]
  38. SELECT * FROM `g3ys_ad` WHERE `subsite_id` = '43' AND `ad_location_id` = '97' AND `status` = 1 AND `device` IN ('all','pc') AND ( `start_time` = 0 OR `start_time` <= 1794409000 ) AND ( `end_time` = 0 OR `end_time` >= 1794409000 ) ORDER BY `sort` DESC,`id` DESC [ RunTime:0.001398s ]
  39. SELECT * FROM `g3ys_ad_lang` WHERE `ad_id` = 97 AND `subsite_id` = '43' AND `lang` = 'en' [ RunTime:0.001177s ]
  40. SELECT * FROM `g3ys_tags` WHERE `subsite_id` = 43 AND `status` = 1 ORDER BY `sort` DESC,`id` DESC LIMIT 15 [ RunTime:0.007346s ]
  41. SELECT * FROM `g3ys_tags_lang` WHERE `tags_id` IN (188,186,184,183,182,181,180,179,178,177,176,175,174,173,172) AND `subsite_id` = 43 AND `lang` = 'en' [ RunTime:0.002185s ]
  42. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.002747s ]
  43. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.002835s ]
  44. SELECT * FROM `g3ys_route` WHERE ( `subsite_id` = '43' OR `subsite_id` = '0' ) AND `module` = 'home' AND `status` = 1 ORDER BY `sort` DESC,`id` ASC [ RunTime:0.001546s ]
0.518437s